GPA Advanced

End User Monitoring

GPA Advanced is the first real time End to End monitoring (from the end users experience) solution with live fault reporting capabilities proactively alerting your technical resource to issue before they are visible to the end user. With these additional features GPA saves companies financially even further and assists them with keeping in line with IT governance as outlined in the King III report (IT actual value and performance).

Network Impact

• GPA Advanced footprint: 7 MB and uses less than 1% of the CPU.
• Average size report sent by the agent is 40KB per day per machine.
• The size of the alerts is .10 KB

Below is a list of capabilities. Everything listed is covered under one subscription license for GPA Advanced, or can be offered as a service (troubleshoot) subsequent to the implementation of GPA.

GPA Advanced Capabilities.

 

• Hardware and Software asset registry including monitors.
• Software utilization reporting, identify unused software.
• Application monitoring and reports, response times, availability
• Network monitoring, trace routes, latency and bottlenecks.
• Real time alerts sent to help desk or IT managers (unavailability, response time, stress etc.) Different alert levels can be identified for business critical applications. Geographical mapping.
• Server, Virtual Server and Citrix monitoring
• Capacity planning - provide comparisons before new hardware or software deployment, compare different hardware configurations, application versions or user groups.
• Validate, track and renegotiate SLAs, send alerts when SLA's are being breached.
• Migration Readiness reports for all applications.
• Network and desktop printer identification and monitoring, data transferred, pages printed, identify which applications are being printed from, calculate accurate cost to company.
• USB peripheral detection and reporting. Identify flash drives, phones, 3G devises, external hard drives.
• Web application monitoring, usage, performance and availability.